Date of Last Revision: December 01, 2011
When you visit FILA GOLF’s Website you provide us with personal information you knowingly disclose to us and Website interaction information collected by us. We request information from you (which may include name, age, address, telephone number, email address, city location, zip code, gender and when necessary, credit card information) when you register for the Website, make purchases, request a catalog, request to receive communications, or participate in a promotion or other Website feature.
In order to better understand your preferences and better serve you, we may combine information you give us online with other information from FILA GOLF sources, transactions and communications. This may include data from the Website, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. We collect information about gift recipients to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only.
Like many websites, we gather information about how visitors use our Website. For more information, see the “Cookies and Pixel Tags” section below.
If you choose to use our invitation tools to invite friends to our Website, we will ask you for information needed to send the invitation, such as your friends’ email addresses, your email address, your Facebook account or other contact lists (e.g., Gmail, Twitter, Hotmail, and Yahoo). We will then invite your friends in your name to join the Website.
We may use the information we collect to:
• Operate, provide, improve and maintain the Website
• Send you administrative messages and information about FILA GOLF in which we believe you may be interested
• Customize and/or personalize your communications and shopping experience
• Better respond to your customer service inquiries
• Communicate with you about your purchase, account information or customer service needs
• Communicate with you about our products and events, and for other promotional purposes
• Improve our business
• Administer contests, promotions, surveys or other Website features
Sharing Information for FILA GOLF Business
For the purpose of operating our business, we may transfer information between FILA GOLF and our preferred service providers who use that information only to conduct FILA GOLF business. For example, they may handle FILA GOLF’s credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management.
Protecting Your Information
We use a variety of security measures, including encryption and authentication tools to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, FILA GOLF cannot guarantee 100% the security or confidentiality of the information you provide to us. We do not assume any liability to third parties whose information you include on the Website, or which you post in any User Generated Content. To help maintain the security of your FILA GOLF account, please keep your password secure.
Cookies and Pixel Tags
FILA GOLF receives and records information from your browser when you use the Website and may use a variety of methods, such as cookies and pixel tags to collect this information. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our Website and allow us to enhance and personalize your online experience.
• Remember the items in your shopping cart
• Recognize you when you return to our Website
• Store your username or login email (but not your password) to make it easer to login
• Confirm that users are logged in
• Analyze visitor behavior
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. If you turn cookies off, you won’t have access to many features that make your Website experience more efficient and some of our services will not function properly.
We use pixel tags – tiny graphic images – to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us. We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our Website. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, username, system type, whether you have enabling software to access certain Website features, access times and referring website addresses. Websites visited before visiting the FILA GOLF Website might place personal information within the URL of your browser during a visit to that website. FILA GOLF may unintentionally collect that information as part of the referring website information we collect.
We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our Website and your interaction with our communications, including advertising
Removing or Modifying Your Information
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from FILA GOLF or would like to update or change your personal information or preferences, follow the instructions below. However, FILA GOLF may send you service-related announcements from time to time through the general operation of the Website or by email.
Registration Information, Email and Other Subscriptions
To modify or delete the information you have provided during registration, please login and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive.
Communications in Progress/Sales and Service Information
Please note, if you have unsubscribed from any FILA GOLF communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
We do not knowingly collect or solicit personal information from children under 13.